Vodafone Broadband overview
| Provider | ![]() |
|---|---|
| Technology types | 5G internet, Fibre to the cabinet (FTTC), Fibre to the premises (FTTP) |
| Networks used | CityFibre, Community Fibre, Openreach, Vodafone |
| Minimum download speed | 35 Mbps |
| Maximum download speed | 2,200 Mbps |
| WiFi technology | WiFi 6, WiFi 7 |
| Pay TV | ❌ |
| Landline service | ✅ |
| Static IP available | ❌ |
| Symmetrical speeds available | ✅ |
| Our customer service rating | 8/10 |
| Our router rating | 9/10 |
| Our value for money rating | 9/10 |
Vodafone Broadband explained
Vodafone Broadband is an established UK broadband provider that also offers pay monthly and pay as you go phone/SIM plans as well.
They provide national coverage through the Openreach broadband network, and also use CityFibre and Community Fibre infrastructure to service customers in certain areas.
Vodafone offers full fibre to the premises (FTTP) broadband at most postcodes it covers, though part-fibre options are also available at certain Openreach addresses.
They also offer 5G broadband service in areas with strong Vodafone mobile network signal.
Our Vodafone review video
Router options
Vodafone has two different routers available to choose from.
Most plans come with their Power Hub router by default, which offers dual-band WiFi 6.

This router comes with four gigabit Ethernet ports, one of which is a LAN port, a USB port, two telephone ports, and a DSL port.

But on Vodafone’s more expensive Pro 3 plans, you get their Ultra Hub 7 router instead, which offers tri-band WiFi 7.
This device also comes with WiFi extenders (one by default, you can request more if needed) and a 4G dongle that plugs into the router and acts as a backup device if your fixed-line broadband ever goes offline.

The router has two gigabit and two 2.5 gigabit Ethernet ports, one of which is a WAN port. It has no DSL port, but comes with two telephone ports, a USB port, and a WPS button.

Pay TV options
Vodafone does not offer a fully fledged pay TV service like Sky, EE, or Virgin Media does.
However, you can choose to bundle something called Vodafone Xtra when you buy broadband from them.
With an Xtra plan, you get an Apple TV 4K device included when you buy, which is Apple’s TV streaming box. You also get three months of Apple TV – their streaming service, similar to Netflix – to access quite a good range of TV shows.
If you want, you can then subscribe separately to other services, such as Sky channels through NOW TV, and stream them using their respective apps on your Apple TV 4K.
Landline calling options
Vodafone allows you to bundle a home phone service with your broadband plan for an extra monthly fee.
With this landline plan, by default, you will pay as you go per minute of calls made with your Vodafone home phone.
However, if you get a Vodafone Xtra plan, you’ll get anytime calls included to UK landlines and mobiles, avoiding usage charges for landline calls made.
Other add-ons and benefits
As a mobile network, Vodafone offers certain benefits when you bundle a broadband and mobile service with them.
If you’re an existing Vodafone pay monthly mobile customer, you can get a discount on your broadband service when you sign up.
And once you’re with Vodafone broadband, you can buy new SIM-only plans for cheaper than the regular monthly cost available to the general public.
Other than this, the main add-on or upgrade that Vodafone offers is their Pro 3 package, which we touched on before.
If you buy the Pro 3 version of a given broadband deal, you get:
- An upgraded WiFi 7 router
- WiFi extenders
- A 4G broadband backup device
- Access to extended customer service to help with WiFi issues, known as Xpert Support
- Upgraded parental control and security software
Customer service
On average, Vodafone has good customer service, but not the best on the market.
They typically rank about middle of the pack on Ofcom’s customer service ratings for major broadband providers. They tend to beat the likes of TalkTalk and Virgin Media, but companies such as Sky and Plusnet generally receive slightly fewer complaints from their broadband customers.
In saying this though, we have had a good experience when using Vodafone Broadband. They are easy to get in touch with, have a UK-based support team, and are helpful over both the phone and via live chat if you ever need help.
Value for money
Vodafone’s regular deals (meaning, their non-Pro 3 ones) are often some of the cheapest broadband deals on the market, compared to other tariffs with similar download and upload speeds.
They generally charge no upfront costs, and offer great value for money no matter what speed you need, especially given Vodafone includes a WiFi 6 router by default on all plans.
Just be sure to avoid add-ons such as Pro 3 if you want to save as much money as possible when buying Vodafone Broadband.










